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Choose your holiday, flight, hotel, or package on the TUI website and continue to the booking or checkout page. If your offer includes a promotional code, enter it in the designated voucher or discount-code box before payment and apply it. Check that the discount appears in the total before completing the reservation. Some offers are automatically applied and do not require a code.

Use coupons from TUI’s official website, verified promotional emails, or reputable coupon platforms that clearly show the offer terms. A valid code should apply a discount before payment, although some promotions are limited to selected destinations, dates, departure airports, or booking types. If a code fails, review the conditions, remove conflicting promotions, and confirm that the booking meets every requirement.

Yes. TUI promotions commonly include an expiry date, a minimum spend, specific travel periods, or a required booking deadline. Other restrictions may apply to selected hotels, package holidays, flights, room types, or departure locations. Some codes are limited to new bookings, cannot be used with existing reservations, or are available only while allocation lasts, so always read the full terms before booking.

Whether discounts can be combined depends on the individual TUI promotion. Many voucher codes cannot be used with another promotional code, while certain sale prices or loyalty benefits may already be included in the displayed price. Coupons are usually intended for new bookings and may not be added retrospectively to an existing reservation. Contact TUI before paying if you are unsure.

TUI generally accepts major debit and credit cards, although available methods can vary by country, product, and booking channel. Travel bookings do not usually involve shipping or conventional product returns. Instead, cancellation, amendment, refund, and credit policies depend on the holiday or flight terms, the time before departure, and any protection or insurance selected. Review these conditions carefully before confirming payment.